Responsibility for your information and/or personal data
Simms & Associates is responsible for the correct collecting and processing of the personal data which you send to us and which we are receiving. We store and process your personal data in accordance with all current data protection and privacy laws and regulations.
Our website, www.simms-associates.com, is owned and maintained by Eleven Eleven Enterprises, S.L., Calle de Méndez Álvaro, 20, Madrid, Spain 28045
All enquiries concerning privacy and data protection can be sent to the following email address: [email protected].
How we collect information
We ask for contact information including your name, email address, and phone number if you reach out to us directly whether by email, via the Contact Us button on our website or through LinkedIn.
We request more personal and business data if you contract our services. These items will be outlined in your Service Agreement and Data Processor Agreement.
Where we store your information
When you contact us by email, via the Contact Us button on our website or LinkedIn, your information is stored within Asana, our Customer Relationship Management (CRM) software.
When you contract our services, the details surrounding how we store your personal and business data are outlined within the Data Processor Agreement that is included as part of your Service Agreement.
What we use your information for
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications by replying to the email with the word ‘Unsubscribe’ and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
The use of personal and business data we collect and process when you contract our services will be handled in accordance with all current data protection and privacy laws and regulations which will be detailed out in your Service Agreement and Data Processor Agreement.
Who has access to your information
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. We utilize OneDrive and SharePoint for document retention which are password protected and required to be reset twice a year to a unique password.
The computers we use are all password protected and are required to be locked when the user is not at the computer.
Period of retention
We keep your contact information only for as long as it is necessary to do so, either in relation to the purpose for which we obtained it or in relation to applicable legislation.
The termination of personal and business data obtained within the scope of the Service Agreement is detailed within the Data Processor Agreement.
You are entitled to:
receive information as to the information and/or personal/business data we have registered about you and to correct any inaccuracies
receive a copy of the information and/or personal/business data that we hold about you
obtain the deletion of your personal data if the data is no longer necessary to achieve the purpose for which the data was collected or if the processing is unlawful
ask us to limit the processing of your information and/or personal/business data
receive your information and/or personal/business data in a structured, commonly used and machine-readable format and to have your information and/or personal/business data transferred directly to another data controller, if it is technically feasible to do so
make a complaint to a supervisory authority
All enquiries concerning your rights can be sent to the following e-mail address: [email protected].
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
You can withdraw your consent at any time by contacting us at the following e-mail address: [email protected].